Join us in London on Tuesday 21 January

The conference will provide a collaborative space for communications and external affairs professionals to engage in debate, learn from key experts and develop connections nationwide. You’ll come away with new tools to navigate challenges and leverage new opportunities to do more for your tenants and residents.

Content streams

The conference will focus on three key streams, central to your role:

Developing relationships with stakeholders

• Consider how to engage with the new government at regional and national level and how to influence locally to drive positive change in your local communities.
• Gain valuable insights from the National Housing Federation and learn how your organisation can contribute to our collective influencing efforts.
• Explore how to foster relationships with metro mayors, combined authorities, key stakeholders and investors.

Building your reputation

• Be part of redefining and owning a new narrative for the social housing sector to affect public perception and emphasise our core values.
• Develop crisis management techniques to respond in the most effective way, building trust with your residents and stakeholders.

Elevating resident and internal comms

• Set clear strategic direction to connect with your residents with clarity to build strong relationships and trust with the communities you serve.
• Upskill colleagues across your organisation with enhanced communication skills to drive resident engagement and customer satisfaction.